But if the customer used keywords not recognized by the chatbot, they would be invited to rephrase their question. And if you want to find out all the ways that chatbots can work for your business, book a demo today. Chatbots today aren’t just there to speed up your...
Now let’s tell you a little about why brands as big as Nykaa, who can have a team of agents to reply to their customer queries, are using chatbots. Apart from the business perspective, it’s extremely important to get the feedback of the users. It can help detect the...
